Well Pump Troubleshooting


Well pump troubleshooting and related systems should only be serviced by licensed and certified Water Well / Electrical Contractors. There is a danger of electric shock or even death. Please call the professionals at Roberts Well Drilling, Inc. to handle any of your well or pump related problems.

Please note: If you are out of water, have low water pressure, dirty water, water is surging, or you experience spits of air coming from your faucet this is an indication that you have trouble with either the water well pump or the water tank.

When your well stops pumping water, it doesn’t necessarily mean you have to purchase a new well pump or dig a new well. Well pumps are designed to continue working for many years; some can last for 20 years or longer. Residential well systems include many components, any of which can cause the well to stop delivering water. Below are a few of the common problems we find and the simple “do-it-yourself” fixes homeowners can try.


When all else fails… call the professionals at Roberts Well Drilling, Inc. to fix your problem fast



Power

pump troubleshooting check electrical panel
The first step in well pump troubleshooting is to test the system for power. Before doing anything else, verify that the electrical circuit for the well pump has not tripped. Lack of power to the system is the most common residential well problem. When you live in the country or in a rural setting, power surges, power blackouts and brownouts are common in winter and summer. Increased power usage or a power surge can cause the circuit breaker to trip and shut the system off. Locate the service panel and the circuit breaker for the pump. Switch the circuit breaker off and then on again. Sometimes when a circuit breaker trips off, it might look as if it is still on when it isn’t.

Please call Roberts Well Drilling, Inc. at 1-352-796-6380 if you have any questions (or) if the above does not fix your problem.



Pressure Switch

pump troubleshooting check the pressure switch
Your next step in well pump troubleshooting should be to confirm that the pressure switch has not shut the system down. When you have a pressure tank and pressure switch attached to the water delivery system, too much draw on the system automatically trips the pressure switch to shut the system down. This is a safety measure to keep the system from continuously pumping water if a pipe breaks in the delivery system. The pressure switch sits in a gray box atop the feed line from the well pump to the pressure tank. Alongside it, you’ll find a small silver bar. When it is tripped, the bar rests parallel to the ground. When operational, the trip handle sits at a 30- to 45-degree angle. To reset it, close all the water valves leading to the delivery system. Gently lift the handle up until it engages. Allow the pressure tank to fill and slowly reopen the water valves.

Please call Roberts Well Drilling, Inc. at 1-352-796-6380 if you have any questions (or) if the above does not fix your problem.



Pressure Tank

pump troubleshooting check the pressure tank
Finally, while well pump troubleshooting please verify that the pressure tank is functional. If the pressure tank doesn’t have the right air pressure inside it, it will not send the correct signal to the pressure switch to turn the tank on. Pressure tanks can become waterlogged or the tank’s air bladder can break. Use a tire pressure gauge and locate the air fill valve atop the tank. The pressure in the tank should be 2 pounds per square inch less than the setting at which the pressure switch comes on. For instance, the default setting on the pressure switch is 30 psi, which means the tank must be at 28 psi.

Please call Roberts Well Drilling, Inc. at 1-352-796-6380 if you have any questions (or) if the above does not fix your problem.



Discolored Water

discolored water while pump troubleshooting
Check for discolored water or smells. A well that has rust, brown or black elements in the water requires a treatment system to correct the problem. Residential wells, depending on their location and geographical region, can be drilled into areas that contain iron, sulfur, calcium, magnesium and other naturally occurring minerals. Iron, for instance, leaves rust stains or can grow iron bacteria inside your toilet tanks, creating a soft red-brown fur. Manganese leaves black stains on clothes and forms a coating inside refrigerator water lines. Contact a water treatment specialist in your area to fix this problem. Under-counter or faucet filters are not sufficient to correct the problem.

Please call Roberts Well Drilling, Inc. at 1-352-796-6380 if you have any questions (or) if the above does not fix your problem.



Roberts Well Drilling & Pump Repair